Business Training Courses

Business Training Courses

Asset Management Program: Squeezing the Most Juice from the Fruit – Essential Asset Management Skills

The ability for a Team Leader/Supervisor/Manager to efficiently manage organisational assets has a significant impact on the life expectancy and efficiency of equipment, workforce safety, productivity, profitability, and more. Rhodes Business School's ‘Squeezing the Most Juice from the Fruit – Essential Asset Management Skills' is a unique, interactive, and highly engaging program that has been specifically developed to provide the essentia...

Business Process Improvement – Developing the Skills to Identify, Analyse, and Improve your Business Processes

An essential aspect of any individual, team, or organisation’s ability to be as effective, productive, and profitable as possible is the ability to identify and analyse floors in business processes and then develop more efficient methods…indeed, it’s reasonable to suggest that very few other skills offer the opportunity to provide such immediate results and return on investment. Rhodes Business School’s ‘Business Process Improvement ...

Change Management Program: Change Without Chaos – Change management essentials

Change is inevitable in any organisation...indeed, change is essential if an organisation is to successfully innovate and adapt to the requirements of a changing market. However, if change is not managed properly, the impact on the organisation can be catastrophic. Rhodes Business School's ‘Change Without Chaos – Change management essentials' is a unique, interactive, and highly engaging training program that has been specifically develo...

Coaching & Mentoring Skills Program: The Mentoring Manager – Coaching & Mentoring Your Team Members to Succeed

A positive relationship between a Manager/Supervisor/Team Leader and his or her team members is unquestionably the most important element in ensuring team engagement, motivation, contentment, and, of course, productivity. Rhodes Business School's ‘The Mentoring Manager – Coaching & Mentoring Your Team Members to Succeed' is a unique, interactive, and highly engaging training program that has been specifically designed for anyone whose r...

Communication Skills Program: Communicating With Influence – Keeping Your Communication Positive & Powerful

For an organisation to operate at peak performance levels its workforce must be able to communicate effectively, especially its Team Leaders/Supervisors/Managers. Rhodes Business School's ‘Communicating With Influence – Keeping Your Communication Positive & Powerful' is a unique, interactive, and highly engaging training program that has been developed to provide the skills and knowledge required to communicate effectively and, as a resu...

Continuous Improvement Program: Ensuring Excellence – Building a Continuous Improvement Mindset

An essential aspect of any individual, team, or organisation's ability to be as effective, productive, and profitable as possible is the ability to continuously improve. Rhodes Business School's ‘Ensuring Excellence – Building a Continuous Improvement Mindset' is a unique, interactive, and highly engaging Continuous Improvement training program that has been specifically developed to provide the essential knowledge and skills required to su...

Contract Management Program: The Contracts Whiz – Developing High Level Contract Negotiation & Management Skills

The ability for a Team Leader/Supervisor/Manager to understand the requirements of a contract, and their capacity to manage contracts, can have a significant impact on an organisation's supply chain, costs of production, asset management, and many other key aspects of maintaining peak productivity and profitability. Rhodes Business School's ‘The Contracts Whiz – Developing High Level Contract Negotiation & Management Skills' is a uniq...

Creating a Sustainable Organisation – Sustainability for Executives

There is increasing political and social expectation/pressure for organisations to be ‘more sustainable’ and ‘environmentally minded’.  As well as assisting in meeting regulatory obligations, statistics clearly show that a well designed sustainability policy that is embraced by the entire workforce can have significant positive impact on efficiencies and, of course, profitability. However, one of the major problems for many Australian...

Customer Service Program: Customer Experience Management – Developing Customer Service Skills that’ll Blow Socks Off!

The ability to effectively and professionally service both internal and external customers is essential to the success of any and all organisations. Rhodes Business School's ‘Customer Experience Management – Developing Customer Service Skills that’ll Blow Socks Off!’ is a unique, interactive, and highly engaging Customer Service training program that has been developed to provide participants with the knowledge and skills required to...

Diversity Awareness & Management Program: Strength Through Diversity – Understanding the Unique Needs & Benefits of a Diverse Team

The typical Australian organisation now employs an extremely diverse workforce in terms of nationality, gender, race, religion, language, age, etc , which can present some unique challenges for Team-Members, Managers, Team Leaders, and Supervisors. Rhodes Business School's ‘Strength Through Diversity – Understanding the Unique Needs & Benefits of a Diverse Team' is a unique, interactive, and highly engaging Diversity Awareness traini...

Document Writing Skills Program: Communicating the ‘Write Way’ – Developing Professional Business/Technical Document Writing Skills

Good business document/technical writing skills can have a significant, but often underestimated, impact on the ability to communicate professionally and clearly with colleagues and clients...the worst ramifications of bad technical/business writing skills being misunderstanding and conflict. Rhodes Business School's ‘Communicating the ‘Write Way’ – Developing Professional Business/Technical Document Writing Skills' is a unique, inte...

Doing Business in Asia (Culture) – Understanding the unique ways of doing business in Asia

Whilst there is unquestionably a huge amount of business to be won in Asia, a lack of understanding of the fundamentals of Asian business etiquette can often be the difference between securing a contract or not. Rhodes Business School's ‘Doing Business With Asia (Culture) – Understanding the Unique Ways of Doing Business in Asia' is a unique, interactive, and highly engaging program that has been developed to provide participants with a ...

Doing Business with Asia (Language) – Developing Basic Asian Business Language Skills

Successfully doing business in the Chinese economies of Asia (e.g. The People's Republic of China (PRC), Hong Kong, Vietnam, Taiwan, Singapore, etc) requires an understanding of the fundamentals of Chinese language and the Chinese business cultures of Asia. Typically, written Chinese and spoken Mandarin is used in these economies and the business person who can understand and speak Mandarin therefore has a distinct advantage over competitors t...

Emotional Intelligence Program: The Insightful Leader – Recognising Personality Types & Knowing the Best Way to Lead Them

A team’s effectiveness is greatly affected (both positively and negatively) by its members' emotional and social behaviours – indeed, statistics clearly show that emotional intelligence issues can affect performance by as much as 90%. An ability to manage responses to certain situations is therefore proven to have an extremely positive impact on the effectiveness of individuals and their teams, resulting in significantly improved efficiency, ...

Excellence in Worksite Management – Ensuring Your Worksite Teams Operate at Peak Performance

Rhodes Business School's ‘Excellence in Worksite Management' is a unique, interactive, and highly engaging training program designed to help site Supervisors, Team Leaders, Managers, and team members to understand their roles, and the impact of their roles on the culture and performance of their site and project's success. The program maintains emphasis on the roles of site manager and team leader in creating, managing, and maintaining a su...

Exploiting a Downturn – Developing Competitive Advantage

Market conditions, such as a ‘competition rich’ field or an economic slowdown, can often make it extremely difficult to find the competitive advantages required to ensure that an organisation leads its field. However, history shows that, even during extremely challenging periods such as the Great Depression, there were many organisations that, through the use of good market analysis and opportunity identification, developed sound strategies t...

Finance & Accounting Program: Accounting Comes Alive – Financial Acumen for Non-Financial People

A problem for many businesses is the lack of understanding the vast majority of employees (including Managers) have of how their behaviour and decision making can impact on the organisation financially. Rhodes Business School's ‘Accounting Comes Alive - Financial Acumen for Non-Financial People’ is a unique, interactive, and highly engaging training program that uses colours, physical buckets, and ‘paddocks’ (in place of the traditional ...

Fully Contextualised Bespoke Programs

One of the cornerstones of Rhodes Business School’s success is programs that are already aligned to the needs of the industries we specialise in servicing. However, there are occasions when our clients require training programs that are unique in nature and/or require highly specific, ‘ground-up’, contextualisation to the needs of the organisation. Due to our experience in (and knowledge of) the industries we service, our industry leadin...

Graduate Development Programs – Creating Future Leaders

With demand for the best Australian Graduates at an all-time high (resulting in stiff competition for them), attracting and retaining the most outstanding candidates for your organisation is no longer as simple as offering a good salary package. Today’s Graduates are ambitious and highly motivated to move quickly along the career pathway, so it comes as no surprise that statistics clearly show that they are increasingly choosing to join orga...

Impact Leadership – Developing Highly Effective Leadership Skills

Rhodes Business School's ‘Impact Leadership - Developing Highly Effective Leadership Skills' training program is a unique course designed to significantly improve the leadership capabilities of managers and therefore the productivity of their teams. Delivered over three days, these highly interactive workshops will assist participants to improve their self-awareness and assertiveness, and increase their engagement with (and performance of)...

Indigenous Program: Tomorrow’s Indigenous Leaders – Indigenous leadership development program

Whilst many organisations have successfully engaged with Aboriginal and/or Torres Straight communities/individuals to increase the number of indigenous employees in their workforce, statistics clearly show that an alarmingly low number of indigenous staff members have climbed the promotional/leadership ladder. Rhodes Business School has therefore worked closely with various indigenous groups and consultants to develop the ‘Indigenous Leaders...

Influence, Negotiation, & Conflict Resolution Program: The ‘Win-Win’ Negotiator – Negotiating Successful Outcomes

Many of the skills/disciplines required to effectively ‘Influence’ and ‘Negotiate’ in the workplace are standard for most modern businesses and, therefore, have a significant impact on successful team and/or organisational management (including, of course, conflict resolution) and the management of relationships/agreements with external clients and service providers. Rhodes Business School's ‘The ‘Win-Win’ Negotiator – Negotia...

Innovation Program: Think Crazy! – Innovation & Creative Problem Solving

A workforce’s ability to innovate and think creatively has been shown to have a hugely significant, positive effect on the efficiency, productivity, and profitability of an organisation. Rhodes Business School's ‘Think Crazy! - Innovation & Creative Problem Solving' is a unique, interactive, and highly engaging training program that has been developed to provide participants with an insight into the significant benefits of developing...

Key Client Account Management Program: Seriously Satisfied Clients – Building and managing strong client account relationships

Rhodes Business School's ‘Seriously Satisfied Clients – Building and managing strong client account relationships' is a unique, interactive, and highly engaging Key Client Account Management training program that has been specifically developed to assist sales team members (i.e. Account Managers and/or Business Developers) to significantly increase the revenue generated through existing clients by clarifying the tasks required to develop a ...

Leadership Skills Program: The Inspirational Leader – Level 1. Frontline Leadership & Level 2. Middle Managers

Rhodes Business School's ‘The Inspirational Leader' is a unique, interactive, and highly engaging, Leadership Skills training program (built into three distinct levels: Level 1 - Frontline Management, Level 2: Middle Managers, and Level 3: Executive) that has been specifically designed for anyone whose role requires that they manage in a way that will ensure maximum team/organisational effectiveness, cooperation, reliability, effectiveness, mo...

Leading Change – Change Management for Executives

Ensuring the successful implementation of new strategies, systems, and/or processes requires an organisation’s Executives and Senior Managers to have a thorough understanding of the effect this change will have on the organisation and its workforce and how to instigate this change with the minimum of negative impact. The Rhodes Business School ‘Leading Change - Change Management for Executives’ training program has therefore been develop...

Leading Project Success – Bringing Projects in On-Time & In-Budget

Rhodes Business School's ‘Leading Project Success – Bringing projects in on-time and in-budget' is a unique program designed to develop the leadership capabilities of Project Managers and people managing parts of projects. These three-day interactive and highly engaging workshops will assist participants to improve their self-awareness and assertiveness, and increase their engagement with (and performance of) their project team and their...

Life after Retrenchment – Preparing Retrenched Staff for Success After Your Organisation

It is an unfortunate fact that due to the inevitable ups and downs of markets, some companies will face the unenviable need to retrench staff. The prospect of life after retrenchment can be an extremely daunting one, especially if the member of staff has been working for the company for some time. However, if properly prepared, it is possible for such a situation to provide new and exciting opportunities. Rhodes Business School has therefor...

Manage Self Program: Developing the Most Efficient, Reliable, & Professional You – Manage Self (Time & Process Management Skills)

The ability to successfully manage time and work processes (and therefore increase productivity, reduce stress and mistakes, and meet/beat deadlines) requires an understanding of how to quickly and effectively prioritise work tasks, approximate task timeframes, and develop/implement daily/weekly/monthly work plans. Rhodes Business School's ‘Developing the Most Efficient, Reliable, & Professional You – Manage Self (Time & Process Ma...

Managing Workplace Bullying Program: The Bully-Free Zone – Ensuring Your Workplace is Free of Discrimination & Harassment

Aside from the fact that a lack of understanding of (and adherence to) the Australian anti-discrimination laws and ‘Fair Work Act’ can result in significant penalties for employers, a workplace, manager, and/or team that does not recognise and embrace the benefits of a ‘just’ and ‘respectful’ workplace will inevitably suffer from higher levels of conflict, dissension, and absenteeism, and lower levels of engagement, innovation, produc...

Multi-Generational Management Program: The XYZ Conundrum – Managing a Multi-Generational Workforce

Whilst ‘Generation X’ and ‘Baby Boomers’ continue to make up a considerable percentage of the workforce, the percentage of ‘Generation Y’ is rapidly growing, meaning the characteristics of this demographic is having an ever increasing effect on the culture of teams, workplaces, and organisations. What's more, 'Generation Z' is set to join the workforce from 2016! Rhodes Business School's ‘The XYZ Conundrum – Managing A Multi-G...

Performance Management Program: The Positive Performance Manager – Modern Performance Management Systems & Strategies

For an organisation to operate at peak performance Supervisors, Team Leaders, and Managers require a clear understanding their team members’ roles, their ability/capacity of their team members to fulfill the requirements of their roles, and a simple and accurate way of measuring and managing their performance in their roles. Rhodes Business School's ‘The Positive Performance Manager – Modern performance management systems & strategi...

Presentation Skills Program: Powerful Presentations – How to knock your audience’s socks off!

Rhodes Business School's ‘Powerful Presentations – How to knock your audience’s socks off!’ is a unique, interactive, and highly engaging Presentation Skills training program that has been specifically designed for anyone whose role requires that they make presentations to their peers and/or clients, providing the skills and confidence needed to design, develop, and deliver highly effective presentations to make the maximum positive impa...

Project Management Program: Introduction to Project Management – Project management fundamentals

Rhodes Business School's 'Introduction to Project Management – Project management fundamentals' training is a unique, interactive, and highly engaging program that provides participants with the first step to becoming a Project Manager (or joining a project team) by introducing them to the Project Management life-cycle and the fundamental functions of the role (including project planning, project organisation, and controlling /directing projec...

Project Management Program: The Enhanced Project Manager – Advanced Project Management Concepts & Practice

Rhodes Business School's 'The Enhanced Project Manager - Advanced Project Management Concepts & Practice'  is a unique, interactive, and highly engaging training program that provides a natural progression from the 'Introduction to Project Management – Project management fundamentals' program and is ideal for anyone who is managing (or a senior part of) a project team who requires a greater understanding of project management principles...

Recruitment Skills Program: Search, Select, & Secure! – Internal Recruitment Skills Training

In an environment where there is stiff competition for good staff, the ability to attract and recruit the best candidates can have a significant impact on the abilities and productivity of the workforce and, therefore, on organisational profitability. Additionally, using a professional recruitment service/agency to recruit your staff can be an extremely expensive exercise so the ability to manage the recruitment process internally can significant...

Remote Team Management Program: Leading From Afar – Successfully Managing Teams at a Distance

Many Supervisors, Team Leaders, and Managers are tasked with managing remote teams, often with limited contact for days, and even weeks, on end. To do this successfully requires an ability to establish clear, reliable lines of communication, develop a strong team culture/identity, implement systems (both technical and social) that ensure adherence to organisational standards and outcomes of the highest levels, and, perhaps most importantly, build...

Risk Management Program: Killing Risk – Fundamentals of Risk Management

The ability to measure and manage risk is important in all industries - Rhodes Business School's ‘Killing Risk – Fundamentals of Risk Management' is a unique, interactive, and highly engaging training program that has been developed to provide participants with the knowledge and skills required to identify and assess risk and develop, evaluate, and implement risk management plans in line with organisational strategic goals to mitigate risk ...

Safety Leadership Program: Engaged For Safety – Developing Your Staff’s Safety Mindset

It is the responsibility of the entire workforce to create and maintain a safe, incident-free workplace, with increased emphasis placed on those people in supervisory, management, and (in an era of ‘corporate culpability’) even executive positions. Whilst standard WHS training will provide participants with the ‘procedural’ knowledge and skills to identify and deal with potential risk/safety hazards, if the entire workforce does not po...

Sales Skills Program: Relationships = Revenue – The Modern Business Development Professional

The fortunes of any organisation invariably rely on the ability of their Business Developers/Sales Staff to identify, and build strong relationships with, the key buying decision makers in potential client companies and successfully secure their business. Rhodes Business School's ‘Relationships = Revenue - The Modern Business Development Professional' is a unique, interactive, and highly engaging training program that has been specifically de...

So You Survived the Downsize…What’s Next? – Keeping Staff Engaged, Positive, & Productive after a Downsize

It is an unfortunate fact that due to the inevitable ups and downs of markets, some companies will face the unenviable need to retrench staff. Whilst many organisations focus (understandably) on the issues of those that have been retrenched (for which RBS offers the unique 'Life after Retrenchment - Preparing retrenched staff for success after your organisation' program), often the needs of the remaining staff are overlooked, an issue that if ...

Strategy Program: The Napoleon Mindset – Developing Winning Strategic Thinking, Planning, and Iimplementation Skills

The ability to think strategically and then plan and implement your strategies is unquestionably one of the cornerstones of successful management - the lack of these skills being one of the key reasons that many individuals, groups, and organisations fail! Rhodes Business School's ‘The Napoleon Mindset – Developing winning strategic thinking, planning, and implementation skills' is a unique, interactive, and highly engaging training progr...

Stress Management Program: Cool, Calm, & Collected – Workplace Stress & Anxiety Management

Statistics clearly show that workplace stress is on the increase in Australia, resulting in lowered moral, the reduced tenure of employees, increased health risks, increased sick leave and, in extreme cases, even death. Rhodes Business School's ‘Cool, Calm, & Collected – Workplace Stress & Anxiety Management' is a unique, interactive, and highly engaging training program that has been designed to provide participants with the abil...

Supply Chain Management Program: The Well Oiled Machine – Supply Chain Management Essentials

The ability to efficiently manage an organisation’s supply chain can have a significant (and, if not done properly, extremely damaging) impact on the ability to meet deadlines, manage operating costs, stay at peak production levels, etc. Rhodes Business School's ‘The Well Oiled Machine – Supply Chain Management Essentials' is a unique, interactive, and highly engaging training program that has been specifically developed to provide the kn...

Sustainability Management Program: The Sustainable Manager – Keeping Your Workplace & Team Efficient, Environmental, Ethical, & Profitable

Changing attitudes towards Climate Change, Carbon Management, and Sustainability has made managing sustainability in the workplace a key deliverable in today's commercial world. Companies are increasingly looking for opportunities to integrate this new and essential skill set into all levels of their business, however, finding professional, experienced training organisations that have facilitators capable of delivering high-level and in-depth kno...

Team Building Program: Building Better Teams – Maximising Your Teams Engagement, Interactivity, & Productivity

The effectiveness of a team is directly related to its ability to perform as a cohesive, cooperative unit pulling together to achieve a shared goal. The ability for the Team Leader/Supervisor/Manager to implement strategies to ensure team unity is therefore an absolute necessity if maximum productivity (and therefore profitability) is to be achieved. Rhodes Business School's ‘Building Better Teams – Maximising Your Teams Engagement, Inter...

Tender & Proposal Writing Program: Win That Tender! – Successful Tender & Proposal Writing

Composing a winning proposal or tender response for a government department or large company  can be difficult, however, statistics clearly show that even a basic understanding of the language used in such documents, the way applications should be formatted/presented, and, of course, the ability to determine the key requirements of an RFT (Request for Tender), RFP (Request for Proposal), EOI (Expression of Interest), or RFI (Request for Informat...

The Commando Leadership Academy – Nine ‘Missions’ to Leadership Success

Leadership does not happen by accident - Leadership happens by design! In a constantly changing and volatile business world, we continually ask more of our employees and leaders. It is often a case of ‘sink or swim’ as we drop under-prepared leaders in to a role that they feel ill-equipped to deal with. For a commando, this would be fatal. For a business, the same is true…even the best strategy won’t survive poor execution! Most ma...

The Inspirational Leader – Level 3. Organisational Leadership

The success of an organisation relies largely on the leadership abilities of its Senior Managers and Executives. The Rhodes Business School ‘The Inspirational Leader - Organisational Leadership' executive training program has therefore been developed to provide senior managers and executives with the knowledge and skills required to highly effectively engage, motivate, and lead their workforce in line with organisational strategies and to ensur...

The Six-Day MBA – Developing the Twelve Essential Management Capabilities of an MBA

MBAs have been proven to significantly increase the confidence, competence, knowledge, and skills of Managers and Executives the world over and, as a result, produce an extremely positive impact on the fortunes of the organisations they work for. However, taking a full MBA whilst working full-time can take five years or more to complete, meaning the organisation often has to wait a great deal of time to see the benefits of such a program. Rhod...

The Strategic Leader – Organisational Strategy Development

It is the goal (and a role requirement) of all business leaders to develop winning strategies that will guarantee the success of the organisation, however, for many Senior Managers and Executives this is far easier said than done. In order to formulate a successful strategy, it is essential that one first learns how to think in a way that promotes the use of (and combines) rational and intuitive thinking, takes various strategic perspectives i...

The Winning Edge – Business Acumen for Executives

Whilst in-depth knowledge and experience of an industry is undoubtedly the cornerstone of effective executive decision making, to truly excel, an organisation’s executive team requires ‘business acumen’, which has been described as ‘an intuitive understanding of how organisations make money and the ability to develop a ‘compelling vision’ and translate that vision into an actionable strategy’. The Rhodes Business School ‘The Wi...

The Winning Workforce – Creating a Culture of Success

There are many parts to ensuring a successful organisation, including winning strategies, strong leadership, a technically capable workforce, dynamic systems and processes, etc. However, almost all business consultancies will list ‘culture’ as the most important aspect of success…i.e. if your entire organisation doesn’t have a culture that is aligned to achieving its goals; it will almost certainly fall short. Rhodes Business School’...

Women in a Male-Dominant Workplace – Understanding the Needs of Female Members of Staff and/or Managers Working in Male-Dominant Teams

Many industries that have traditionally had a ‘male only’ workforce are increasingly employing female staff. However, whilst the benefits of a mixed gender workforce are now well established, women continue to make up just a small percentage of most teams, which can provide some unique issues for the women in the predominately male team, men adjusting to female members joining their team, women managing teams of men, and, of course, for manag...

Workforce Planning – Maximising Profits via Efficient Workforce Planning

With payroll often accounting for as much as 80% or more of an organisation's operating costs, badly managed and/or disorganised scheduling of workforce shifts (such as the use of overtime and/or temp staff in place of full-time workers) can have a significant negative effect on an organisation's bottom line. An understanding of effective workforce planning and the implementation and use of appropriate systems can, therefore, produce a more effic...

Workplace Sustainability Program: The Sustainable Workplace – Making Your Organisation More Efficient, Environmental, Ethical, & Profitable

Changing attitudes towards Climate Change, Carbon Management, and Sustainability has made managing sustainability in the workplace a key deliverable in today's commercial world. Companies are increasingly looking for opportunities to integrate this new and essential skill set into all levels of their business, however, finding professional, experienced training organisations that have facilitators capable of delivering high-level and in-depth kno...

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